FAQs
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FAQs

What is custom tailoring?

Custom tailoring is clothing that is made to measure. It is made to fit the body of the individual who is ordering. Custom tailoring also allows for the individual to customize and create his unique style. Custom tailoring garments that we offer are men's suits, men's shirt, men's tuxedo, men's blazer, men's trouser and men's vest.

How long is the wait to receive the clothes ordered?

An order usually takes 5 to 6 weeks after the date money has been received, except in unforeseen circumstances.

Do you charge extra for monograms, lining or customization?

No, there is no additional charge for linings with monograms or other basic customization.

Are sizes difficult to take on my own or do I need a tailor to take my sizes for me?

Sizes are not difficult to take on your own without having a tailor measure you. You can just follow our video guide and the instructions below the video. You may need the help of a family member or a friend.

What are your terms and conditions?

https://tailorbigmike.com/terms-and-condition

How long have you been in business?

We have been in the tailoring business for decades offering our services internationally. We have now added this extra dimension of direct orders via our website as an add-on service.

Do you make oversize clothes?

Yes, we make each garment to the sizes we receive.

How should I place an order for uniforms?

Kindly contact us at contact@tailorbigmike.com for further details.

Do you have customer service support?

Yes we do please contact us at contact@tailorbigmike.com

I have selected all my customization and fabric, but when I came back to purchase it was gone and I had to start the process all over again?

We recommend that you register or login in with us to save details.

Could I skip the customization process?

Yes, pre-selected customization apply should this step be skipped.

Are all clothes custom made to my sizes?

Yes, all clothes are specifically made based on the sizes we receive with each order.

I just placed an order could and would like to make changes to the customization?

Changes can be made within 24 hours of the order being placed, but no changes can be made thereafter.

I have some style ideas for a suit, shirt, overcoat, blazer, or trouser?

Yes we may be able to help you if you contact us at contact@tailorbigmike.com.We may be able to discuss it further. If we can make it for you we will try our best to help you out.

Are different customization that are not available on the website possible?

Yes different customization may be possible but to find out more if we are able to make it please contact us at contact@tailorbigmike.com.

Do you make clothes for children?

Yes we do please contact us at contact@tailorbigmike.com for further details.

Can I add options for customization not available on the website?

Yes, within 24 hours of the order, and if such customization can be provided.

What if I need help with choosing a style?

Please kindly contact us at contact@tailorbigmike.com and we will assist you.

Is it possible to prioritize the delivery of my order?

It may be possible but you would have to contact us to request via email at contact@tailorbigmike.com. If it is possible to make it for you in time we will be more than happy to help you out. There may be circumstance that may not allow us to make certain delivery times.

Do you make groom wedding suit or prom suit?

Yes we do. Simply select the color of your fabric and create your personalized style. We also make suits and shirts for the groomsmen.

How do I order or how do I use the site?

Start by selecting a fabric of your choice then follow the customization process. After completing the customization you have to input your sizes. Either you select a custom size or a standard size. Once sizes are done you just have to pay. All done in three easy steps.

I would like to become a reseller what could I do?

Kindly contact us via email contact@tailorbigmike.com and we can discuss further details.

Are standard sizes available?

Tailorbigmike offers standardized sizing in accordance with the chart sizes shown on our website. Chart sizes may vary compared with other brands or suppliers. Please check our chart sizes to confirm your size.

What fabrics do we offer ?

Shirts - Cotton Blend & Pure Cotton | Suits - Wool Blend & Pure Wool | Overcoats - Wool | Pants - Wool Blend & Pure Wool | Vest - Wool Blend & Pure Wool |

How do I care for the garment?

Garments shall be washed or dry cleaned before your first wear. Garments will still have chalk marks, minor smudges and will not be iron pressed. Shirts: Cold wash at 30 degrees Celsius. Do not tumble dry. Cotton & Linen: Cold wash 30 degrees Celsius. Do not tumble dry. Iron by using a thin cloth in-between iron and garment. | Blazer: Dry Clean Only | Suits: Dry Clean Only | Tuxedo: Dry Clean Only | Pants: Dry Clean Only | Overcoats: Dry Clean Only | Vest: Dry Clean Only

What should i do if i have payment issues?

Please kindly contact at contact@tailorbigmike.com for solutions.

What countries do you ship to?

Currently we are shipping to the following countries. United States, United Kingdom, Canada, Sweden, Norway, Denmark, Luxembourg, Germany, Finland, France, Hungary, Austria, Belgium, Ireland, Spain, Italy, Monaco, Netherlands, Portugal, Switzerland, Australia, New Zealand, Japan, Singapore and Malaysia.

What our customers say...

Great quality and customer service!

Benjamin from Charleston, South Carolina

Great quality and customer service! I was also pleased with the quick turnaround time! Thank you! I will definitely use your services again!!

Happy With The Fit and Finish

Tor Skeie

I was very happy with the fit and finish. When I received my shirts everything was as I ordered it. Fabric and quality was very good. I will not hesitate to order more items.

Pleased With Their Suits and Shirts

Stian Enger Pettersen

A friend recommended me tailorbigmike. It was easy to order and delivered on time. I am very pleased with their suits and shirts.

Easy To Order

Runar Sæter

Easy to order and my girlfriend assisted me with the measurements. Great result and plan to repeat with another order in near future.

Very happy with my order

Ryan from Canada

Very happy with my order. I especially like how they were able to customize the design of the coat according to my needs. This was my first time ordering custom tailored clothing, and they helped me by making some good recommendations. I recommend this service.

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